Palazzo Firenze by Baglioni Hotels & Resorts | Hotel in Florence

| 9.1 (222 Reviews) |   Pet Friendly  14 Bathrooms  32 Guests
Santa Croce Hotel | Palazzo Firenze by Baglioni Hotels & Resorts

Hotel in Santa Croce, Florence

A 5-star hotel set in an 18th-century building, Palazzo Firenze by Baglioni Hotels is one of the most luxurious, stylish and elegant properties in the historic center of Florence. It is located between the Santa Croce Basilica and the Cathedral.. The hotel blends modern details and a classic décor. On arrival you can admire frescoed ceilings, and a comfortable and elegant lounge. There is also a music room where aperitifs and entertainment activities take place. High-quality comforts play an essential role in all rooms, which come with antique furniture and fine fabrics. Some rooms offer a plasma-screen TV, walk-in closet, and a bathroom with rain shower, and sauna or Turkish bath. WiFi is free throughout. The restaurant serves simple, tasty dishes, made from seasonal ingredients and you can enjoy the award-winning Pinchiorri winery on site. Fresh produce is bought daily from the historic Sant'Ambrogio Market, just 1312 feet away. Relais Santa Croce, By Baglioni Hotels' staff can assist you with tour bookings, restaurant and museum reservations, and theater or concert tickets.

Palazzo Firenze by Baglioni Hotels & Resorts is located in Florence.

This 26 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, EV Charge Station, and several others. This is a 5 star rated property and has over 222 reviews with the average score of 9.1 . Coming to Florence and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 26 Bedrooms Hotel if you want to learn more about this place in Florence. These details are authentic, as they are provided by our partner, booking.com.

This Palazzo Firenze by Baglioni Hotels & Resorts in Florence is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Palazzo Firenze by Baglioni Hotels & Resorts”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Breakfast in the room
  • Restaurant
  • Kids' meals
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
  • Bar
  • Snack bar
Parking
  • Private Parking
  • Parking
  • Electric vehicle charging station
  • Parking garage
Activities
  • Tour or class about local culture
  • Cooking class
  • Live music/Performance
  • Live sports events (broadcast)
  • Themed dinners
  • Evening entertainment
  • Walking tours
  • Happy hour
  • Cycling
  • Temporary art galleries
General
  • Air conditioning
  • Pet friendly
  • Family rooms
  • Smoke-free property
  • Heating
  • Elevator
  • Safe
  • Wifi in all areas
  • Soundproof rooms
  • Non-smoking rooms
Guest Services
  • Tour desk
  • Room service
  • Dry cleaning
  • 24-hour front desk
  • Airport shuttle (additional charge)
  • Pet bowls
  • Pet basket
  • Meeting/Banquet facilities
  • Express check-in/out
  • Car rental
  • Shuttle service
  • Suit press
  • Laundry
  • Airport shuttle
  • Baggage storage
  • Fax/Photocopying
  • Valet parking
  • Daily housekeeping
  • Babysitting/Child services
  • Private check-in/out
  • Packed lunches
  • Concierge
  • Ironing service
  • Shuttle service (additional charge)
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor fireplace
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • CCTV in common areas
  • Key card access
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Pet Policy
Pets are allowed upon request and charges may apply.

The property accepts pets up to a maximum weight of 15 kg, at an extra fee of eur 50, when booking more than 5 rooms, different policies and additional supplements may apply.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

License number: IT048017A12EKX2XD2

Reviews

Value for money:
8.49
Location:
9.4
Staff:
9.75
Facilities:
9.02
Comfort:
9.6
Cleanliness:
9.47
Kylie
Sep 29, 2025 07:00:00 AM
Review Score:   9
Australia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Great location, good breakfast, attentive staff, beautiful building. Had the best room with a view of the Duomo.
Negative: It was expensive for what was offered.
Summary: Lovely hotel, close walking distance to everything.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 27 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Bathrobe, Slippers, Towels, Bidet, Shower, Hairdryer, Toilet paper, Private bathroom, Conditioner, Body soap

Media & Technology

TV, Telephone

General

Smoke Alarm, Air conditioning

Bedroom

Wardrobe or closet

Kitchen

Coffee machine
Grand Deluxe Double Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Bathrobe, Slippers, Towels, Bidet, Shower, Hairdryer, Toilet paper, Private bathroom, Conditioner, Body soap

Media & Technology

TV, Telephone

General

Smoke Alarm, Air conditioning

Bedroom

Wardrobe or closet

Kitchen

Coffee machine
Junior Suite
Room Type: Suite
Room Size: 42 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Junior Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Bathrobe, Slippers, Towels, Bidet, Shower, Hairdryer, Toilet paper, Private bathroom, Conditioner, Body soap

Media & Technology

TV, Telephone

General

Smoke Alarm, Air conditioning

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine
Suite
Room Type: Suite
Room Size: 46 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Bathrobe, Slippers, Towels, Bidet, Shower, Hairdryer, Toilet paper, Private bathroom, Conditioner, Body soap

Media & Technology

TV, Telephone

General

Smoke Alarm, Air conditioning

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine
Superior Double Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed
Superior Double Room

Food & Drink

Minibar, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Bathrobe, Slippers, Towels, Bidet, Shower, Hairdryer, Toilet paper, Private bathroom, Conditioner, Body soap

Media & Technology

TV

General

Smoke Alarm, Air conditioning

Living Area

Desk

Bedroom

Wardrobe or closet

Kitchen

Coffee machine
De Pepi Presidential Suite
Room Type: Suite
Room Size: 91 m2
1 King bed(s) Bed
1 Sofa bed Bed
De Pepi Presidential Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Bathrobe, Slippers, Towels, Bidet, Shower, Hairdryer, Bathtub, Toilet paper, Private bathroom, Conditioner, Body soap

Media & Technology

TV

General

Smoke Alarm, Air conditioning

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine
Da Verrazzano Royal Suite
Room Type: Quad
Room Size: 168 m2
1 King bed(s) Bed
Da Verrazzano Royal Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Bathrobe, Slippers, Towels, Bidet, Shower, Hairdryer, Bathtub, Toilet paper, Private bathroom, Conditioner, Body soap

Media & Technology

TV

General

Smoke Alarm, Air conditioning

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine
Family Room
Room Type: Suite
Room Size: 70 m2
2 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Bathrobe, Slippers, Towels, Bidet, Shower, Hairdryer, Toilet paper, Private bathroom, Conditioner, Body soap

Media & Technology

TV, Telephone

General

Smoke Alarm, Air conditioning

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine
Junior Suite with Balcony
Room Type: Suite
Room Size: 37 m2
1 Queen bed(s) Bed
Junior Suite with Balcony

Food & Drink

Minibar, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Bathrobe, Slippers, Towels, Bidet, Shower, Hairdryer, Toilet paper, Private bathroom, Conditioner, Body soap

Media & Technology

TV, Telephone

General

Smoke Alarm, Air conditioning

Bedroom

Wardrobe or closet

Kitchen

Coffee machine
Two-Bedroom Suite
Room Type: Suite
Room Size: 260 m2
1 King bed(s) Bed
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Toilet, Free toiletries, Shampoo, Bathrobe, Slippers, Towels, Bidet, Shower, Hairdryer, Bathtub, Toilet paper, Private bathroom, Conditioner, Body soap

Media & Technology

TV

General

Interconnecting room(s) available, Smoke Alarm, Air conditioning

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine
Check Hotel Availability
Nightly rates from:
USD US $608
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