Is this Civitella Paganico hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Civitella Paganico hotel?

Check-in time for Civitella Paganico hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Civitella Paganico hotel have a swimming pool?

Yes, this Civitella Paganico hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Civitella Paganico hotel?

Best-rates for the Civitella Paganico hotel starts from $154 per night with includes Wellness Facilities, Oceanfront, Bar, Guest Services, Internet, Air Conditioner, Balcony/Terrace, Accessibility, Toiletries, Child Friendly, Pool, Designated Smoking Area, View, Barbecue/Outdoor Cooking, Breakfast, Pet Friendly, Wheelchair Accessible, Ocean View, Entertainment, Business Services, Sports/Activities, Spa, Restaurant, Private Pool, Security/Safety, Bedding/Linens, Parking, Fireplace/Heating, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Civitella Paganico hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Civitella Paganico hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Civitella Paganico hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Civitella Paganico hotel?

Based on the information reported by the owner or manager, the Civitella Paganico hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Civitella Paganico hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Civitella Paganico hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Petriolo Siena Terme Spa Hotel | Hotel in Terme di Petriolo

| 8.4 (766 Reviews) | Pet Friendly 3 Bathrooms 8 Guests

Civitella Paganico Hotel | Mercure Petriolo Siena Terme Spa Hotel

Hotel in Civitella Paganico, Terme di Petriolo

Immersed in the tranquil hills of Tuscany and located next to natural thermal baths, which date back thousands of years, this exclusive resort is surrounded by a pristine nature park. Petriolo Siena Terme & Spa Hotel is an oasis of relaxation that is entirely dedicated to your wellness and offers a vast range of treatments and services. Capitalizing on the unique benefits of the ancient thermal waters, they also invite you to enjoy the healing qualities of the indoor and outdoor pools. A peaceful getaway, it is the ideal place to relax your mind, body and spirit. Located close to the quaint city of Siena and the famous vineyards of Montalcino, during your stay you can explore the beautiful area and enjoy the rich history and slow lifestyle.

Mercure Petriolo Siena Terme Spa Hotel is located in Terme di Petriolo.

This 76 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Sports/Activities, Spa, and several others. This is a 4 star rated property and has over 766 reviews with the average score of 8.4 . Coming to Terme di Petriolo and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 76 Bedrooms Hotel if you want to learn more about this place in Terme di Petriolo. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Petriolo Siena Terme Spa Hotel in Terme di Petriolo is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Petriolo Siena Terme Spa Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Facility Overview

Breakfast

Kids' meals

Snack bar

Coffee house on site

Restaurant

Breakfast in the room

Wine/Champagne

Parking

Free parking

Parking

Parking on site

Accessible parking

Accessibility

Toilet with grab rails

Wheelchair accessible

Raised toilet

Activities

Spa/Wellness packages

Pool table

Solarium

Steam room

Hot tub/Jacuzzi

Spa facilities

Open-air bath

Turkish/Steam Bath

Hot spring bath

Locker rooms

Hair coloring

Fitness center

Body scrub

Haircut

Body treatments

Massage

Playground

Evening entertainment

Hairstyling

Game room

Indoor pool (year-round)

Facial treatments

Sauna

Beauty services

Indoor pool

General

Smoke-free property

Family rooms

Elevator

Soundproof rooms

Designated smoking area

Pet friendly

Heating

Hypoallergenic room available

Air conditioning

Safe

Non-smoking rooms

Facilities for disabled guests

Guest Services

Baggage storage

Business center

Lockers

Meeting/Banquet facilities

Packed lunches

Private check-in/out

Daily housekeeping

Express check-in/out

Room service

Fax/Photocopying

24-hour front desk

Concierge

Invoice provided

Internet

Wifi

Internet

Free Wifi

Outdoors

Outdoor furniture

BBQ facilities

Terrace

Garden

Outdoor pool

Sun deck

Outdoor pool (seasonal)

Security/Safety

Key card access

Smoke alarms

24-hour security

Fire extinguishers

Security alarm

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

Guest accommodation sealed after cleaning

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Food can be delivered to guest accommodation

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Process in place to check health of guests

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

First aid kits available

Hand sanitizer in guest accommodation and common areas

Thermometers for guests provided by property

Physical distancing rules followed

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Spa

Beach umbrellas

Beach chairs/Loungers

Swimming pool

Pool bar

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are allowed and charges may apply.

When booking more than 5 rooms, please note that different conditions may apply, please note: the property accepts up to two domestic animals at the surcharge of 15 eur per day, per animal, please note: the wellness center is open from 10:00 until 18:00 daily.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 053008ALB0010, IT053008A1Q6NNAKI2

Reviews

Value for money:

8.01

Location:

7.85

Staff:

8.67

Facilities:

8.28

Comfort:

8.91

Cleanliness:

8.89

Iana

Oct 27, 2025 07:00:00 AM

Review Score: 10

Greece

Reviewer Type: Couple

Travel Purpose: leisure

Positive: We stayed with my husband for 2 nights for our anniversary, and it was great. Spacious clean room, big comfy bed, all the staff everywhere were amazing, buffet breakfast has a great variety of things to eat. I particularly loved (and this is the main reason we booked this place) the fact that the SPA with steam rooms, indoor pool, sauna and etc are unlimited hours per day. This is the first spa hotel that we stay at that doesn't have the 2-3 hour limit per day, which I find annoying. So it was lovely to stay all day at the spa! Opening hours are from 09:00- 18:30 so literally after breakfast you can soak in already, and there is a bar at the spa that you can grab a sandwich for lunch, it was very convenient and relaxing that you don't have to change and go elsewhere to get food. We also tried the restaurant for dinner, the food was just ok.

Negative: I can see why some people were complaining about the interior and the spa decaying, but they were exaggerating a bit and it did not affect the quality of our time being there together.

Summary: Will come again!

See All Reviews

Room Arrangement

Room Info	Facilities
Privilege Room Room Type: Double Room Size: 15 m² 1 Full bed(s) Bed	Bathroom Private bathroom
Classic Double Room Room Type: Double Room Size: 14 m² 1 Full bed(s) Bed	Bathroom Private bathroom
Superior Room Room Type: Double Room Size: 16 m² 1 Full bed(s) Bed	Bathroom Private bathroom