HOTEL UNIVERSO | Hotel in Turin

| 8.0 (38 Reviews) |  1 Bathroom
Cenisia Hotel | HOTEL UNIVERSO

Hotel in Cenisia, Turin

Hotel in Turin with free breakfast
Along with free breakfast, this hotel has free WiFi in public areas and a banquet hall. Other amenities include a vending machine.
Housekeeping is available once per stay.
HOTEL UNIVERSO offers 36 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include bathtubs or showers. Housekeeping is provided once per stay.

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Amenities

Air Conditioner
TV
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Guest Services
Breakfast
Child Friendly
Internet

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 10:00 pm
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number it001272a1y6qhdw87 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Amisha
Nov 17, 2025 07:18:38 PM
Review Score:   4
Summary: Positives are that staff are helpful, friendly and efficient. Also, the hotel is located not far from the piazza castello and main Porto Susa stations (both a bus or tram ride away ). Free breakfast was sufficient. However, there are many negatives. This is advertised as a 3* hotel but it is definitely not. The room was clean but very tired and in real need of renovation. Some of the workers are hanging off the wall - dangerous! There is NO mirror in the room. Not a dressing mirror or a full length. The only mirror is in the bathroom. The shower cubicle is tiny - you have to crouch and navigate positions just to shower properly! The windows open to a balcony, but this is a big security risk because any of your neighbours can walk onto your balcony and enter your room, if you leave the window open. There should be sufficient barricades between room balconies. The reception closes early so you need to use your key card to enter the building at night. One night a group of people Couldn’t get in and the emergency number didn’t work so they were stranded outside! The price of this hotel is not worth it at all, I was overcharged despite booklet months ahead.
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